---
title: About Us | ACR Companies
description: ACR has been solving problems and providing solutions on a national level, helping our largest companies and industries 24 hours per day, 365 days per year.
---
# ACR Restoration and Cleaning
Your Trusted Partner in Commercial Restoration, Cleaning, and Construction
## Bringing You Quality and Innovation Since 1991
ACR Restoration and Cleaning, formerly AccuChem, has been providing emergency commercial property restoration and specialty cleaning services throughout the US for over three decades, allowing us to be the industry leader.
We're here to address any damages your property might face from water, fire, mold or storm. We understand how quickly a small problem can turn into something much larger resulting in a costly, unforeseen expenses. Our first-on-response team will work diligently to ensure minimal downtime and keep your business operational during a disastrous event.
Our specialty cleaning programs are tailored and designed to support and maintain the longevity and performance of your carpets and hard surfaces.
## ACR’s Commitment to Service and Fair Labor
ACR prioritizes fair labor practices and exceptional service. We believe in empowering our employees and offering them both fair opportunities and a safe working environment. We also guarantee professional training for every member of our team. This approach has enabled us to attract and retain dedicated professionals who share our values. Their expertise and commitment are what allow us to deliver stellar service to our many satisfied clients.
## Catastrophe response leadership
**We follow principles that mirror the four phases of emergency management, and we focus on these items with all clients. **
- **Prevention**
- **Response**
- **Recovery**
- **Mitigation**
“We have a vast and impressive inventory of large-format resources such as trailer mounted desiccant drying units, emergency generators, or other temporary vital utilities. We always keep this equipment in tip-top operating condition as we count on these resources for the mitigation process. ”
**Carey Wood**
CEO, ACR Restoration & Cleaning
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“We always make sure our first responders are ready with all the gear needed to have a safe and successful storm event for our clients. From extra work boots to moisture meters, you never know what you will need in the face of a difficult event—we say, always be ready. ”
**Javier delAngel**
President, Restoration Division
“One of our first priorities during events is to make sure our clients with agreements in place are served with event-specific response protocols. We always make sure that our regional managers are reaching out ahead of events, verifying contact information and other details. ”
**Jesse McDonald**
President, Cleaning Division
“Before our project managers make any moves around a storm event, I always make sure we are current on existing projects and have all regulatory procedures in place for where the event is forecasted. We always make sure we are current on the challenges and stay the course with compliance. ”
**Kevin Karl**
Operations Director, ACR Restoration & Cleaning
“I always make sure the administrative team is current with all client contractual obligations and understands these agreements. We want to make sure we are backing clients up on all terms.”
**Monte Sturgeon**
CFO, ACR Restoration & Cleaning
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“Water leaks, fires, or catastrophic events come when you least expect them. The one thing you can control is being prepared. My goal is for you to know exactly who to call and how we will take care of the situation while you can continue with your day-to-day responsibilities. Listen, prepare and plan, execute and deliver on our promises.”
**Whittney Gryfinski**
National Sales, ACR Restoration & Cleaning
[ Contact Whittney ](mailto:wgryfinski@acrcompanies.com)
Optional Link
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## Over 0M
Square Feet of Carpet Cleaned in 2023
## 0
Restoration Projects Completed in 2023
## 0
Points of Presence in the United States with One-Hour Response
## Over 0
Commercial Clients Served in 2023
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## ACR:** Elevating Commercial Spaces**
### Expert Cleaning for Lasting Impressions
### Rapid, Reliable Restoration Services
### Construction with a Vision
### Tailored Solutions for Every Client
### Advanced Training and Equipment
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### Nationwide Reach, Local Expertise
Our Full Suite of Service Solutions
[Structured Service Agreements](https://www.acrcompanies.com/about-us#Structured_Service_Agreements) [Disaster Recovery Planning](https://www.acrcompanies.com/about-us#Disaster_Recovery_Planning)
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## Structured Service Agreements
ACR offers an industry-leading Structured Service Agreements designed to integrate seamlessly into your existing disaster response strategies and recovery plans. With 30+ years of experience, ACR is committed to minimizing operational disruptions and ensuring your business is back on its feet as swiftly as possible. In the unpredictable landscape of operational disruptions, preparedness is the key to swift recovery. ACR introduces its Structured Service Agreements, crafted to seamlessly integrate into your disaster response and recovery plans. Whether it's water damage, fire, or other emergencies, our SSAs promise agreed-upon timely, efficient, and expert intervention. These agreements not only ensure the continuity of your business operations but also shield your revenue and productivity from unforeseen setbacks.
### Our SSAs are designed to integrate seamlessly into your existing disaster response strategies or standalone recovery plans.
Master Service Agreement (MSA)
Master Service Agreement (MSA) is our top-tier contract between ACR and a client, establishing ACR as the primary service provider for disaster recovery. This agreement delineates expectations, services, and pricing, ensuring clarity and rapid response during emergencies. By having an MSA in place, businesses can achieve seamless disaster recovery, knowing their needs are anticipated and prioritized.
Emergency Response Program (ERP)
Emergency Response Program (ERP) is a dynamic agreement offered by ACR that provides comprehensive building assessments tailored for disaster preparedness. It includes critical details such as building photos, contact information, and emergency documentation. This living document ensures businesses have a structured and efficient plan, facilitating quick actions during emergencies.
Memorandum of Understanding (MOU)
Memorandum of Understanding (MOU) is a formal agreement between two or more parties that outlines the terms and details of mutual commitments. Although not legally binding, an MOU signifies a shared understanding and intent to collaborate on specific matters. In the context of ACR, it establishes the company's commitment to provide specific resources during emergencies, integrating with a client's preexisting plans.
Service Level Agreement (SLA)
This contract outlines the specific standards and response times a service provider must adhere to. It ensures timely and efficient restoration or cleaning, detailing what pre-agreed on services will be provided, how quickly they'll be delivered, and the quality standards to be met. It can include all service solutions but is more often used in maintenance programs for carpet, flooring, and upholstery.
Customized Solutions
Structured Service Agreements are tailored to integrate into existing plans. The benefit: You get a solution that fits your unique needs, ensuring optimal protection.
Swift Response
Agreements designed for rapid and efficient intervention during crises. The benefit: You minimize damage and resume operations faster.
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Revenue Protection
Minimize operational disruptions and shield potential revenue losses. The benefit: You maintain your bottom line even in the face of adversity.
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Living Documents
With your input, our ERP continually updates with essential details like photos and emergency contacts. The benefit: You always have the most recent and relevant information at your fingertips.
## Disaster Recovery Planning
Unforeseen disruptions can significantly impact operations, reputation, and the bottom line. Whether from natural events like floods and hurricanes or man-made incidents like fires and system failures, the repercussions of a disaster are profound and far-reaching. When considering the impact of natural or man-made disasters on business continuity and operations, disaster recovery takes on a broader and more complex meaning. When considering Disaster Recovery Planning, consultation with experts like ACR is essential. With proper counsel, you can effectively safeguard against and prepare for these challenges. ACR offers expert guidance on each facet, from planning and communication to rebuilding, ensuring that businesses can weather any storm and emerge stronger.
### Risk Assessment and Planning between ACR and your business will arrive at the most appropriate Structured Service Agreement level.
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Risk Assessment and Planning
This phase involves pinpointing vulnerabilities related to natural or man-made disasters such as hurricanes, earthquakes, terrorist attacks, or fires. Contingency plans are then formulated for each identified risk.
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Communication Protocols
A natural or man-made disaster can disrupt communication channels. A disaster recovery plan will detail how to maintain communication with employees, stakeholders, and clients during and after an event.
Supply Chain and Vendor Management
Disasters can disrupt supply chains, leading to material and inventory shortages. Businesses must have strategies to manage vendor relationships and ensure the continuity of supply chains.
Structured Service Agreements Created
Designed to integrate seamlessly into your existing disaster response strategies and recovery plans, these agreements are referenced immediately.
Failing to Plan Is Planning to Fail
Engaging in comprehensive disaster recovery planning with ACR is not just a best practice—it's a lifeline. By preparing today, businesses can ensure their resilience and longevity for tomorrow, come what may. Because in the face of adversity, planning truly is everything.
Enhancing Competitive Advantage
Businesses that can withstand and quickly recover from disasters are more likely to sustain their market position and can even gain a competitive advantage over less prepared competitors.
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## Industry news & Resources
[ Browse All News ](https://www.acrcompanies.com/blog?hsLang=en)
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Texas Focus in December
### Over 135 Responders
We're commercially focused in our community and across the country. Our Texas Team is hitting it hard ...
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November 2023 Summary
### Served over 20 States
November Wrap-Up: Our response was wide this month. Here's a snapshot of some of the areas we served ...
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Building Consultants—One Role
### Why Expertise Matters
Cleaning complex machinery after smoke damage demands specific, detail-oriented procedures ...
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ACR Solution Driven Restoration
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