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Emergency Number 24/7/365 (800) 338-7600

solution driven

disaster recovery

 

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Emergency Response since 1991

 

ACR specializes in commercially-focused Property Restoration, Cleaning and Construction. Our licensed and insured technicians are rapidly responding to water, fire, mold and storm emergencies. 

For the past 30 years, ACR has remained privately-held and has more than 1,400 service providers nationwide, making us one of the most trusted names in the business. 

When you work with ACR, we guarantee that we will always focus on prevention, response, recovery and mitigation for any loss, big or small. We are here for you, and always working for you. 

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Square feet of carpet cleaned in 2023

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Points of presence in the United States with one-hour response

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Commercial clients served in 2023

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Restoration Projects Completed in 2023

           Urgency Matters

When you need disaster recovery, you need help, you need a person, you need a voice. It's all in the intake process with ACR. We will quickly dispatch our team, identify major concerns, and begin mobilizing an appropriate response. 

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Quickly Defined Roles

We define a scope of services upon intake and dispatch an accelerated response. This helps you move toward disaster recovery with minimal business disruption. By prioritizing efficiency in role definition, we ensure the unique needs you have are met (and met swiftly).
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Effective Communication

Quickly establish loss characteristics, immediate concerns, and a desired communication style. This immediately streamlines the recovery process, ensuring clarity and alignment between all parties, which fosters swift and efficient resolution during a crisis.
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Appropriate Response

Our effective consultation during intake will ensure appropriate resources arrive. This consultation will establish the loss characteristics and ensure the right resources and personnel are en route. Only with the right resources on-site can proper mitigation begin.
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A Secured Site

Make it safe—identifying hazards is essential during the first phases of recovery. This preserves valuable assets from further harm and provides a controlled environment, preventing unauthorized access and potential liabilities. Handling this part of the situation is vital to remote stakeholders or property managers.
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Appropriate Resource Application

Proper intake may reveal the need for special services such as emergency power. Building heat and cooling are essential services and may be required to maintain operations, prevent further damage, or ensure the safety and comfort of building occupants following a disaster. Proper intake will reveal the need for these necessary resources, allowing for the proper equipment and personnel to be dispatched efficiently.
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Accelerated Mitigation

ACR will immediately begin all mitigation procedures utilizing best practices with structured pricing. We communicate daily on all processes, status, and deliverables in writing with photo documentation. This accelerated recovery timeline will minimize disruptions and provide a clear path to restoration, giving your businesses the confidence of a swift return to operations.

Explore the Industries We Serve

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Critical Infrastructure

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Municipal & Government

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Healthcare

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Industrial Manufacturing

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Large Retail

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Property Management

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Hospitality

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Large Venue

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Multi-Family Housing

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Education

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Senior Living

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Entertainment

ACR Programs

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MSA or Master Service Agreement

As a full-service solution, our Master Service Agreement (MSA) is our top-tier contract between ACR and a client, establishing ACR as the primary service provider for disaster recovery and/or specialty cleaning services. This agreement delineates expectations, services, and pricing, ensuring clarity and rapid response during emergencies.

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  • By having an MSA in place, businesses can achieve seamless disaster recovery, knowing their needs are anticipated and prioritized.
  • A top-tier contract with clear expectations, services, and pricing provides peace of mind along with transparency and clarity in all disaster recovery dealings.
  • With ACR's expertise and preestablished procedures outlined in the MSA, the recovery process can start quickly, minimizing business disruption and associated financial losses.
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ACR Solution Driven Restoration & Cleaning

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Helping some of america's largest companies and industries 24/7/365

Catastrophe Response Leadership

We follow principles that mirror the four phases of emergency management, and we focus on these items with all clients.

  • Prevention
  • Response
  • Recovery
  • Mitigation
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Meeting You, Anywhere

ACR has been solving problems and providing solutions on a national level, helping our largest companies and industries 24/7/365, for over 30 years.

 

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